If the product has broken, is defect or in any other way doesn't fulfill your expectations we recommend you to make a claim. To do this you need to contact the retailer where the product was purchased. SNÖ of Sweden does not handle claims sent in by end consumers.
To maximize the life of your SNÖ of Sweden jewelry, please handle it with care. It is important that it does not come into contact with water, soap, skincare products or solvents. As perfume contains alcohol which may cause the product to oxidize, we recommend that you apply your perfume and allow it to dry before putting on your jewelry. Do not store SNÖ jewelry in a moist environment or near chemicals.